PC
Patience Chitaunhike
Administration Expert
Harare, ZimbabweWork Experience
Project AdministratorFull Time
Africom Pvt Ltd
Jan 2015 - Dec 2015 -11 months
Zimbabwe , Harare
- Job Details: 1. Participate in the preparation of the Administration budget & plan by promptly providing the required information to line manager. 2. Assist the Enterprise Solutions Manager in developing and reviewing of office procedures, systems and practices that promote organisational efficiency and works with unit head in implementing and managing these administrative procedures 3. Review payment requests & purchase requisitions according to the administration budget line items and ensures payments are made promptly 4. Ensures that projects are properly resourced 5. Providing technical support for travel arrangements and accommodation for all Action Aid staff and partner organisations. 6. Maintaining the records for company related correspondence 7. Monitoring the progress the various projects that Africom implements for its customers 8. Keeps and updates the projects documents as when the projects are initiated and completed in project files. 9. Minute taking during meetings 10. Represent the Head of Department as and when necessary 11. Perform other administrative work as required within the department 12. Reconciling expenditure against budget, and produce expenditure statements for the same 13. Daily handling of petty cash 14. Ensuring that all vehicles and other serviceable assets are serviced, maintained in good working order and adequately insured 15. Ensuring that registration and insurance for vehicles and other assets is up to date at all times. 16. Processing all department requisitions and making follow-ups to ensure that they are all carried
Service Consultant SupervisorFull Time
Africom Pvt Ltd
Mar 2011 - Jun 2017 -6 yrs, 3 months
Zimbabwe , Harare
- Job Details:1.Perform all administrative duties in the shop such as requisitions, reports, filing, courtesy calls etc. 2. Attending to all customer queries quickly and efficiently 3. Consulting customers about products sold 4. Performing all sales activities in the retail shop 5. Account activations on and airtime/ data bundle recharges 6. Offering technical assistance to all clients who come into the shop 7. After sales courtesy calls and technical assistance 8. Execution of customer support activities in the shop 9. Stock allocation and management 10. Conducting month-end stock count to monitor and eradicate variances 11. Ensuring Daily, weekly and month-end sale reports are done accurately and up to date 12. Coming up with branch targets, budgets and activities to ensure that set targets are met and business continuity is met 13. Monitoring shop activities regularly to ensure that they are adhering to the set targets 14. Cash registry 15. Supporting Account Managers and sales executives 16. Distribution of product brochures and information to customers 17. Continually acquiring new product knowledge and acquiring better selling skills 18. Keeping abreast of all completion, competitive issues, products and markets 19. Coming up with competitions, promos, activities and products that will retain clients as well as uptake new ones 20. Attending and participating in sales meetings, product seminars and trade shows 21. Offering Customer care on a face to face basis Required Qualifications: Degree or Diploma in Marketing, Sales or Business Studies At least 2 years in a similar position
Administrator and ConsultantFull Time
Heedlex Study International
Aug 2009 - Dec 2010 -1 yr, 4 months
Zimbabwe , Harare
- Job Details:1. Preparation and maintenance of administration records of students, universities etc. 2. Preparation of meetings with students and parents, consultation questions and presentations 3. Maintenance of all financial records and accounts of the company 4. Ensuring availability of all required information at all times 5. Preparation of all reports 6. Coordinating and liaising with the branch in Bulawayo 7. Coming up with new marketing and advertising strategies 8. Monitoring competition in the environment 9. Welcoming and handling all clients and visitors 10. Consulting students 11. Assisting students with all applications 12. Making follow- ups on all students and their application process 13. Establishing and maintaining good relationships with students, parents, Government and education institutions such as schools, colleges and Universities Required Qualifications: Diploma/Degree in Business Studies/ Marketing/ Customer Service -Minimum of 1 year work experience -Experience in a similar role is an added advantage
Marketing and Sales ExecutiveFull Time
Focus Incorporated
Jan 2009 - Jul 2009 -6 months
Zimbabwe , Harare
- Job Details:• Acquiring Clients • Finalizing contracts with customers • Taking orders and delivering them to clients • Performing all administration duties • Monitoring and reporting on competitive activities in the Qualifications- Diploma or Degree in Marketing/ Sales - Minimum 1 year work experience - Intern opening -Administration qualification an added advantage
Education
BBA in International Business
V.B.S Purvanchal UniversityJan 2005 - Jan 2008 - 3 yr
High School - IGCSE
Roosevelt Girls High SchoolJan 2003
Languages
English
FluentFrench
IntermediateHindi
Beginner
Training & Certifications
IELTS
British Council·2016