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passent Ibrahim said

Technical Support Advisor at Concentrix

Hadayek Alahram, Giza, Egypt

Work Experience

  • Technical Support AdvisorFull Time

    Concentrix

    Jun 2023 - Present -2 yrs

    Egypt

    • Job Details:Bilingual technical support agent for Canadian Internet service account ( Primus )
  • Financial and Accounting SupervisorFull Time

    Oiltrak oil services & AlMagd group company

    Jul 2019 - Dec 2020 -1 yr, 5 months

    Egypt , Alexandria

    • Job Details:- Managing and overseeing the daily operations of the accounting department (general ledger - accounts payable/receivable - cash receipts - cash forecasting - revenue and expenditure variance analysis ) - Monitor and analyze accounting data and produce financial reports & statements - Establish and enforce proper accounting methods and policies . - Coordinate and complete annual audits - Provide recommendations - Improve systems and procedures and initiate - corrective actions - Assign projects and direct staff to ensure accuracy - Meet financial accounting objectives Establish and maintain fiscal files and records to document transactions - - Responsible for forecasting cash flows, and ensuring that the organization has sufficient funds to operate as well as, maintain fiscal files and records to document transactions
  • planning & control specialistFull Time

    Amreyah Cement company - Intercement group

    May 2013 - Mar 2017 -3 yrs, 10 months

    Egypt , Alexandria

    • Job Details:-SAP key user - Coordinate, direct the preparation of the budget, financial forecasts, through collaborating with all the departments , to get a full figure of their expectations for the coming year's sales (quantity &price ) and consequently the target production with it's expected cost (fixed & variable ) . - Prepare and publish timely monthly financial statements - Coordinate the preparation of regulatory reporting - Research technical accounting issues for compliance - Support month-end and year-end close process - Ensure quality control over financial transactions and financial reporting - Implementing cost control through evaluating the monthly manufacturing & disbursement performance compared to the budgeted one . - Presenting in a monthly management meeting, a report showing the cost behevior of each department & the reason of any over or under estimated cost, in order to improve the cost control & trying to achieve our target in planned costs . - Provide specialist advice in connection with the work of the Section and present reports as required by Committee Members and to attend other relevant meetings . - Provide financial analysis required in the process of business decisions making. - Keep the managers up to date with all the relevant internal and external information & regulations related to the company's operations . - Preparing monthly report presenting the business operating income taking into consideration any political change could happen or any unbudgeted event, to be considered by the managerial decisions . - Present all the information & comparisons required by the parent company . - Recommends financial actions by assessing options in relation to organization goals. - Prepares financial reports by collecting, formatting, analyzing, and explaining information.
  • AccountantFull Time

    Amreyah Cement company - Intercement group

    Aug 2009 - May 2013 -3 yrs, 9 months

    Egypt , Alexandria

    • Job Details:-SAP key user -Assigning & post Cash in hand and travel allowance . -Follow up the L/G’s received from vendors . -Prepaire the required analysis for any general ledger or vendor’s accounts -Responsible of suppliers’s accounts -Posting invoices & match it with its PO . -Posting general entries .
  • Education

    • Bachelor's Degree in Business

      Alexandria University (ALEXU)

      Jan 2000 - Jan 2004 - 4 yr

    • High School - Thanaweya Amma

      Religieuses Franciscaines

      Jan 2000 

    Skills

    • Communications skills
    • SAP
    • Microsoft Word
    • palnning & control
    • Problem Solving
    • Negotiation

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate

    Training & Certifications

    • CMA

      Arab Academy for sience & technology·2009
    • Accounting

      IAC training centre·2005
    • French business diploma level 1& 2 "Diplome de francais des affaires."

      Alexandria university·2002
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