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Passant Menessi

Compliance Specialist at Virtual Worker Now

Smouha, Alexandria, Egypt

Work Experience

  • Compliance SpecialistFull Time

    Virtual Worker Now

    Aug 2022 - Present -3 yrs

    • TrainerFull Time

      FENIX

      May 2022 - Jun 2022 -1 month

      Egypt , Alexandria

      • Job Details:Trained new comers to FENIX webchat and outbound calls services

    • Senior agentFull Time

      FENIX

      Aug 2021 - Jun 2022 -10 months

      Egypt , Alexandria

      • Job Details:Senior webchat agent handling new subscriptions, cancelation and renewals, responsible for the social media and F10 app orders

    • Senior trainerFull Time

      Octopus outsourcing

      Dec 2020 - Mar 2021 -3 months

        • Education

        • Bachelor's Degree in Business Management

          Alexandria University (ALEXU)

          Jan 2020 

        Achievements

        Top KPIs achiever at Vodafone UK

        Skills

        • Compliance
        • Legal compliance
        • Training
        • English Translation
        • Teaching
        • Online Teaching
        • Hospitality
        • Customer Satisfaction
        • Customer Relations
        • Indoor Sales
        View More

        Languages

        • Arabic

          Fluent

        • English

          Fluent

        • French

          Intermediate
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