Passant Fadel Iraqi

Customer Care CoordinatorFull Time

• Job Details:In my role, my primary responsibility was to promptly address and resolve user inquiries and issues through various communication channels, including live chat, emails, inbound calls, and outbound calls. I consistently ensured that users received timely and efficient assistance. Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.