Passant Hany

Human Resources Generalist

• Job Details:Administrating and processing employee payroll, ensuring timely and accurate payments. Successfully implemented a new pay slip system for employees, ensuring clearer and more transparent payroll processing. Increased the company's hiring rate by 50% by introducing a new batch of hires each month and enhancing the overall quality of candidates. Designed and implemented a comprehensive compensation structure, aligning employee rewards with company goals. Successfully negotiated partnerships with multiple organizations, securing memberships and discounts for employees with gyms, restaurants, and retail stores, adding significant value to the benefits package. Coordinated employee insurance benefits, including health, dental, and life insurance, ensuring accurate enrollment and updates. Maintained accurate employee records, including personal information, attendance, and performance data; preparing HR reports as needed. Implemented initiatives to boost employee engagement, satisfaction, and retention, contributing to reduced turnover rates. Ensured adherence to labor laws and company policies, updating and communicating changes as necessary to ensure compliance.

Advisor, Customer Service

• Job Details:Improved customer satisfaction in three months through targeted support and proactive problem-solving. Exceeded KPIs and performance goals by implementing effective customer service strategies.