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Passant Ayman Azzam

Seeking HR Role accountant

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service OfficerFull Time

    Vitas Egypt

    May 2020 - Present -5 yrs, 1 month

    • Job Details:- Preparing weekly, monthly and quarterly reports to represent Campaigns outcomes. - Analyzing Customer Service performance by professional excel forms Reports. - Provide professional SMS forms to be sent to clients and selecting the best offers amid Telecommunications Firms.
  • Social Media ModeratorFull Time

    Jumia

    Jan 2019 - Apr 2020 -1 yr, 3 months

    • Job Details:- Establishing professional tickets to handle customers on System. - Dealing with Clients complains through social chatting. - Acquired strong knowledge in Sales Force System.
  • Call Center RepresentativeFull Time

    Jumia

    Oct 2018 - Dec 2018 -2 months

    • Job Details:- Providing quality service to various segments of customers of Jumia
  • AccountantFull Time

    Accounting Office

    Aug 2018 - Oct 2018 -2 months

    • Job Details:- Quick view for financial statements. - Ensuring the taxes are timely and properly deducted.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2018 

    • High School - Thanaweya Amma

      Elmanara school

      Jan 2014 

    Achievements

    Achieved target for 3 months respectively as Social Moderator in Jumia

    Skills

    • Microsoft Office
    • Social Media
    • Customer Service

    Languages

    • English

      Intermediate

    Training & Certifications

    • Stock Exchange

      Mubasher·2017
    • Tourism

      CWT·2016
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