Paola Mansy

Sales SpecialistFull Time

• Job Details:• Answering questions about products or the company • Asking questions to understand customer requirements and close sales • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information

Converged CareFull Time

• Job Details:Receive incoming calls/ emails from client. • Be confident discussing products and be able to offer support as required. • Reaching out to customers proactively and maintain regular communication. • Assist customers with product information and pricing queries • Provide support to other teams.

Customer Service SpecialistFull Time

• Job Details:• Provide troubleshooting and technical assistance to customers.Assess the customer's needs and translation into solutions. • Coordinate with customers to resolve any billing inquiries.Act as the first point of contact for customers seeking help with products or technical issues.