pakinam Othman Mohamed
Senior CS Advisor in Vodafone UK
Cairo, Egypt- customer oreintation
- HR Recruitment
- Training and Deceopment
Work Experience
Senior Customer Services RepresentetiveFull Time
Vodafone UK
September 2011 - Present • 12 yrs, 7 months
Education
- Ain Shams University (ASU)Jan 2008 to Jan 2011 · 3 Years
Bachelor's Degree in Accounting Major
- Dar Elsada Experimental Language school Jan 2008
High School - Thanaweya Amma
Activities
- Sep 2010 to Oct 2010 · 1 Month
Student Activity
Credit Analyst at QNB
- Sep 2009 to Oct 2009 · 1 Month
Student Activity
Teller at EGB
- Sep 2008 to Sep 2008 · 0 Month
Student Activity
customer servieces represntetive at CIB
- Aug 2008 to Sep 2008 · 1 Month
Student Activity
customer servieces represntetive at CIB
Skills
Tools and Fields of Expertise
- customer oreintation
- HR Recruitment
- Training and Deceopment
Languages
English
Fluent
Training & Certifications
Presenation Skills,Feedback Essentials,Career Management,Customer Focus
Harvard·2012Difficult interactions
Harvard and Vodafone UK ·2012Persuading Others
Harvard and Vodafone UK ·2012Process |Improvement
Harvard and Vodafone UK ·2012Goal Setting
Harvard and Vodafone UK ·2012Leading & Motivation
Harvard and Vodafone UK ·2012Leading and Motivation
Harvard and Vodafone UK ·2012Delegating
Harvard and Vodafone UK ·2012Project Management
Harvard and Vodafone UK ·2012Presentation skills
Harvard and Vodafone UK ·2012