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Osama Kassem

Customer Service Agent at Concentrix

Sheikh Zayed, Giza, Egypt

Work Experience

  • Customer Service AgentFull Time

    Concentrix

    Jun 2023 - Present -2 yrs, 1 month

    Egypt , Giza

    • Job Details:-Answering calls for credit repair services for an American account at Concentrix called The Credit Pros -Helping client to make credit repair plans to enhance their credit scores for them to able to apply for anything that requires well maintained credit scores. -Experienced credit repair studies and analogies -Experienced American standard and societal conditions -Handling difficult clients who require multiple ways and techniques in order to find solutions and resolutions for the issues that are met with the clients
  • Python DeveloperInternship

    Zad Solutions

    Jan 2023 - Mar 2023 -2 months

    • Raya Customer ServiceInternship

      Raya Holding

      Sep 2022 - Oct 2022 -1 month

      • Education

        • Bachelor's Degree in Electrical and Communication Engineering

          Modern Sciences and Arts University (MSA)

          Jan 2016 - Jan 2022 - 6 yr

        Skills

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        Languages

        • Arabic

          Fluent
        • English

          Fluent
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