
Osama Kassem
Customer Service Agent at Concentrix
Sheikh Zayed, Giza, EgyptWork Experience
Customer Service AgentFull Time
- Job Details:-Answering calls for credit repair services for an American account at Concentrix called The Credit Pros -Helping client to make credit repair plans to enhance their credit scores for them to able to apply for anything that requires well maintained credit scores. -Experienced credit repair studies and analogies -Experienced American standard and societal conditions -Handling difficult clients who require multiple ways and techniques in order to find solutions and resolutions for the issues that are met with the clients
Education
Bachelor's Degree in Electrical and Communication Engineering
Modern Sciences and Arts University (MSA)Jan 2016 - Jan 2022 - 6 yr
Skills
- Analysis
- Information Technology (IT)
- Communication skills
- Problem Solving
- Networking
- python development
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Electrical Engineering
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Languages
Arabic
FluentEnglish
Fluent