Basic Info

Omnia Mohammed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service at Raya contact center

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

As i am working Customer service at Raya contact center for 2 years so i have Good communication skils , Ambitious , patient and ability to work under stress


Company Details

Raya contact center

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2013 to present (3 years 11 months)
Administrative Assistant at Appstech Universe

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

1. Calling customers / prospects to acknowledge our services offerings on daily basis.
2. Reporting calls outcomes and register customers data on daily basis.
3. Keeping track records of company’s general expenses.
4. Communicating with vendors and suppliers to ensure supplies delivery.
5. Maintain proper filling of all company’s incoming and outgoing correspondents.
6. General Secretarial and administrative tasks including HR activates.


Company Details

Appstech Universe

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2017 to present (8 months)

Achievements


I have achievements at work as i got top achiever on floor every month And top achiever at quality also .

Education

Bachelor's Degree in Arts

Education Details

Bachelor's Degree

Arts

Cairo University, Egypt

C / Good / 65 - 75%

Oriental language Turkish , Persian

N/A

Cairo University
2009 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Thanaweta Bnat

Egypt

2008

B / Very Good / 75 - 85%

N/A

Thanaweta Bnat
2008

Training and Courses

Training/Course Details

English

Nov 2013

Bright minds center

N/A

Training/Course Details

Turkish

Nov 2013

Turkish culture center

N/A

Training/Course Details

English Conversion Course

Nov 2016

American university at aciro

N/A

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Last update was today

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Profile Skills and Keywords

AdaptiveAdministrationAdministrative AssistantArtsBracelets DesignConsumer ServicesCustomer ServiceCustomer-orientedDancingEnglishEnglish Conversion CourseFlexibleFoodHR OfficerHard WorkerICDLInformation Technology ServicesLeaderMicrosoft OfficeOfficer ManagerPlannerReadingSolving PuzzlesSupportSwimmingTurkish

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Turkish

Turkish

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

ICDL

ICDL

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Expert

: High

:

1-3 years

Administration

Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Officer Manager

Officer Manager

: Intermediate

: Extreme - I love it!

:

1-3 years

HR Officer

HR Officer

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Hard worker, Customer-oriented, Flexible / Adaptive

Online Presence

Omnia MekawyOmnia Mekawy

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