Basic Info

Omnia Elsheikh

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Assistant Store Manager at Alshaya Egypt Import L.L.C

Experience Details

Assistant Store Manager

Sales/Retail

Manager

Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
Promotes sales by demonstrating merchandise and products to customers.
Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.


Company Details

Alshaya Egypt Import L.L.C (multinational)

Cairo, Egypt

More than 1000 employees

Retail, Hospitality/Hotels, Import and Export

Www.alshaya.com

Jul 2015 to present (1 year 5 months)
Senior sales associate at Alshaya Egypt Import L.L.C

Experience Details

Senior sales associate

Sales/Retail

Experienced (Non-Manager)

Assist the efforts of the store and all associates at the location.
Anticipate guest needs and respond promptly.
Maintain responsibility for overall financial performance of individual store.
Maintain solid communication and feedback relationship with store management.
Hold complete knowledge of and strictly abide by the company’s approach and systems (i.e. educational materials/systems)
Ensure interior and exterior of store is kept to company standards
Seek to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems.
Maintain team environment between associates.
Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)
Protects sales associates and customers by providing a safe and clean environment.
Actively participate in the Grass Roots Marketing activities.
All other duties as assigned.


Company Details

Alshaya Egypt Import L.L.C (multinational)

Cairo, Egypt

More than 1000 employees

Retail, Hospitality/Hotels, Import and Export

Www.alshaya.com

Jul 2014 to Jul 2015 (1 year)
Visual merchandiser at Alshaya Egypt Import L.L.C

Experience Details

Visual merchandiser

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Alshaya Egypt Import L.L.C (multinational)

Cairo, Egypt

More than 1000 employees

Import and Export , Hospitality/Hotels, Retail

Www.alshaya.com

Jul 2013 to Jun 2014 (11 months)
Sales Associate at Alshaya Egypt Import L.L.C

Experience Details

Sales Associate

Sales/Retail

Entry Level

Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.


Company Details

Alshaya Egypt Import L.L.C (multinational)

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels, Import and Export , Retail

Www.alshaya.com

Aug 2012 to Jul 2013 (11 months)

Education

Bachelor's Degree in Guiding Tourism

Education Details

Bachelor's Degree

Guiding Tourism

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2009 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-khalifa Elmamoon

Egypt

2009

B / Very Good / 75 - 85%

N/A

Al-khalifa Elmamoon
2009

Training and Courses

Training/Course Details

Visual merchandising

Feb 2013

Alshaya Egypt Import L.L.C

Recognition of contribution towards the visual merchandising standards

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Alshaya Egypt Import L.L.CAssistant Store ManagerBusiness DevelopmentCustomer ServiceEnglishGuiding TourismHandles StressHard WorkerHospitalityHotelsImport And ExportManagementMicrosoft WordNegotiatorRetailSalesSales AssociateSenior Sales AssociateSocialSupportiveTrainingVisual MerchandiserVisual Merchandising

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: High

:

3-5 years

Fields of Expertise

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Expert

: High

:

3-5 years

Visual merchandising

Visual merchandising

: Expert

: Extreme - I love it!

:

1-3 years

Management

Management

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Negotiator, Social, Handles Stress, Supportive

Online Presence

https://www.linkedin.com/in/omnia-mahmoud-427a70a4

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