Omar Sherif Saber

Customer Service RepresentativeFull Time

• Job Details:As a customer service representative at AAIB, my mission is to answer questions about all the services the bank provide and execute it such as account types and what documents you should have to open an account and also professionally handling all the clients from corporate clients to individual clients. In addition, providing banking products to achieve the individual target as well as the branch target ( such as CDs, investment products and credit cards and cash loans) to the customers through sales calls out side the bank or phone calls.

Telesales team leaderFull Time

• Job Details:As a Team leader at The Agency, my mission is to Direct the Telesales Team as they contact customers "American citizens" via the telephone and recommend to them medical equipment to help them live their life normally . In addition, Creating good relationship with the team to motivate them to put in their best to work and Coach them to carry out their duties by transferring expert knowledge to them .

Telesales AgentFull Time

• Job Details:During my time as telesales agent at Royal marketing solutions, my mission was Contacting 200+ customers daily and asking questions to understand their requirements to inform them about the product that we provide which may help them and that by using scripts. In addition, Enter and update customer information in the database using Excel sheets .