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Omar Magdy Abdelaziz

Hotel Apartment Manager at Lemon spaces Elgouna

Shubra, Cairo, Egypt

Work Experience

  • Hotel Apartment ManagerFull Time

    Lemon spaces Elgouna

    May 2023 - Present -2 yrs, 1 month

    Egypt , Red Sea

    • Job Details:Financial Management: Developed and managed annual budgets, ensuring efficient allocation of resources for maintenance, staffing, and operational expenses. Monitored rent collections and followed up on overdue payments. Lease Management: Prepared and executed lease agreements, conducted background checks, and ensured compliance with legal standards. Tenant Relations: Fostered strong relationships with tenants, resolving conflicts promptly and maintaining a high level of satisfaction. Property Maintenance & Inspections: Coordinated regular apartment inspections, supervised maintenance staff, and ensured the upkeep of the property’s amenities and common areas. Staff Management: Recruited and managed staff for property upkeep and maintenance, ensuring a high level of cleanliness and safety. Regulatory Compliance: Ensured adherence to building regulations, safety standards, and insurance coverage requirements. Security & Safety: Collaborated with security teams to monitor and report suspicious activities, ensuring the safety of residents and the premises. Tax & Insurance: Managed building tax payments and ensured property insurance coverage was up to date. Marketing & Leasing: Created and implemented marketing strategies to attract prospective tenants, including advertising vacancies and conducting property tours. Administrative Duties: Maintained accurate records of all transactions, maintenance logs, and tenant communications, reporting to upper management as needed.
  • Guest Relations ManagerFull Time

    McDonald's Egypt

    Oct 2021 - May 2023 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:As a Guest Experience Manager, I am responsible for ensuring that guests have a positive and memorable experience during their visit. I oversee customer service, address guest concerns, and work closely with staff to meet guest needs. My role involves enhancing satisfaction through feedback management, creating a welcoming environment, and implementing strategies that exceed guest expectations. Ultimately, my goal is to foster loyalty and encourage repeat business by delivering exceptional experiences."
  • Inside Sales RepresentativesFull Time

    Nour Al-oyon

    Feb 2020 - Oct 2021 -1 yr, 8 months

    • Inside Sales ExecutiveFull Time

      Chic Optics

      Nov 2018 - Dec 2019 -1 yr, 1 month

      • Education

        • Bachelor's Degree in Arts

          Cairo University (CU)

          Jan 2021 

        Skills

        • Public Relations (PR)
        • Reception
        • Hospitality
        • Sales
        • Customer Support
        • Customer Relations
        • Sales Target
        • Supervision
        • Hospitality Management
        • Customer Service

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • hospitality

          Macdonalds·2022
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