
Omar Magdy Abdelaziz
Hotel Apartment Manager at Lemon spaces Elgouna
Shubra, Cairo, EgyptWork Experience
Hotel Apartment ManagerFull Time
Lemon spaces Elgouna
May 2023 - Present -2 yrs, 1 month
Egypt , Red Sea
- Job Details:Financial Management: Developed and managed annual budgets, ensuring efficient allocation of resources for maintenance, staffing, and operational expenses. Monitored rent collections and followed up on overdue payments. Lease Management: Prepared and executed lease agreements, conducted background checks, and ensured compliance with legal standards. Tenant Relations: Fostered strong relationships with tenants, resolving conflicts promptly and maintaining a high level of satisfaction. Property Maintenance & Inspections: Coordinated regular apartment inspections, supervised maintenance staff, and ensured the upkeep of the property’s amenities and common areas. Staff Management: Recruited and managed staff for property upkeep and maintenance, ensuring a high level of cleanliness and safety. Regulatory Compliance: Ensured adherence to building regulations, safety standards, and insurance coverage requirements. Security & Safety: Collaborated with security teams to monitor and report suspicious activities, ensuring the safety of residents and the premises. Tax & Insurance: Managed building tax payments and ensured property insurance coverage was up to date. Marketing & Leasing: Created and implemented marketing strategies to attract prospective tenants, including advertising vacancies and conducting property tours. Administrative Duties: Maintained accurate records of all transactions, maintenance logs, and tenant communications, reporting to upper management as needed.
Guest Relations ManagerFull Time
McDonald's Egypt
Oct 2021 - May 2023 -1 yr, 7 months
Egypt , Cairo
- Job Details:As a Guest Experience Manager, I am responsible for ensuring that guests have a positive and memorable experience during their visit. I oversee customer service, address guest concerns, and work closely with staff to meet guest needs. My role involves enhancing satisfaction through feedback management, creating a welcoming environment, and implementing strategies that exceed guest expectations. Ultimately, my goal is to foster loyalty and encourage repeat business by delivering exceptional experiences."
Education
Bachelor's Degree in Arts
Cairo University (CU)Jan 2021
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
hospitality
Macdonalds·2022