
Omar Mohamed Fakhreldeen
Senior Sales Representative at Leaders Systems
Riyadh, Saudi ArabiaWork Experience
Senior Sales RepresentativeFull Time
Leaders Systems
Jun 2024 - Present -1 yr
Saudi Arabia , Riyadh
- Job Details:Led sales initiatives and managed key client accounts to drive satisfaction and longterm partnerships. • Boosted revenue through cross-selling and up-selling within existing accounts. • Collaborated with internal teams to meet and exceed customer requirements. • Ensured timely service delivery and maintained high customer satisfaction.
Sales & Service OfficerFull Time
CIB
Aug 2020 - May 2024 -3 yrs, 9 months
Egypt , Alexandria
- Job Details:• Delivered exceptional customer service by addressing inquiries and resolving complaints. • Achieved branch sales targets through cross-selling and relationship building. • Prepared detailed sales and performance reports for management. • Ensured adherence to banking operations standards and compliance guidelines.
Sales RepresentativeFull Time
SWVL
Dec 2018 - Nov 2019 -11 months
Egypt , Alexandria
- Job Details:• Promoted SWVL services and addressed customer concerns effectively. • Collaborated with the marketing team to tailor promotional campaigns and offers, leading to enhanced customer engagement. • Ensured consistent follow-up with leads, converting opportunities into closed sales and maximizing revenue generation. • Tracked sales performance and reported progress using CRM tools.
Education
Bachelor's Degree in Business
Alexandria University (ALEXU)Jan 2019
High School - Thanaweya Amma
Gamal Abd ElnasserJan 2015
Achievements
• Ranked #2 across all CIB branches for three months in 2023. • Achieved #1 rank in Alexandria region for CIB in 2023 • Ranked #11 year-to-date across all CIB branches in 2023.
Skills
Languages
English
Advanced
Training & Certifications
• Principles of the Banking Institute
Online·2020Management and Economics
Coursera·2019QAD
Guide·2019Microsoft Office Specialist
Online·2019English course
Arab Academy·2017