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Omar Amr Farahat

Founder at The Craft House

New Cairo, Cairo, Egypt

Work Experience

  • Senior Sales Support ManagerFull Time

    Small Biz Silver Lining

    Jun 2022 - Present -3 yrs

    United States , East New York

    • Job Details:• Handle complex situations with clients & create satisfying solutions. • Leading with Customer Success Manager on the goals of our team, and adhere to promote cooperative behavior and team efforts. • Build constructive feedback to our product SLAP™, articulate goals for future improvement.
  • Sales Support ManagerFull Time

    Small Biz Silver Lining

    Oct 2021 - Jun 2022 -8 months

    United States , East New York

    • Job Details:• Manage the sales leads through the funnel from proposal development to full enrollment & delivery. • Manage all incoming tickets, handling them through Agile CRM. • Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. • Accountability calls with the clients on a regular basis and implement their business strategy and ensure that they are engaged, keeping them 100% focused on their goals using the SLAP™ methodology.
  • FounderFull Time

    The Craft House

    Oct 2018 - Present -6 yrs, 8 months

    Egypt , Cairo

    • Job Details:• Founded a new brand specialized in decor and interior products where designing, implementing and manufacturing several handmade products featured in many forms: Furniture, wall partitions, TV units, wall partitions, coffee tables, etc... • Our client based have been through social media platforms Link: www.facebook.com/Thecrafthouseart/ www.instagram.com/the.craft.house/
  • Maintenance EngineerFull Time

    Al Bahi Paper Co.

    Jan 2015 - Oct 2018 -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Plan, schedule, and coordinate preventive & corrective maintenance activities to the factory machinery. • Sorting and managing repair parts cycle times and minimize downtime. • Ordering spare parts, tools, and performing tasks needed to help the team achieve operational goals. • Leading group of technicians to maintain the productivity process of the plant. • Evaluate productivity analysis and seek development of upgrades to the production line.
  • Education

    • BSc in Mechatronics Engineering

      Ain Shams University (ASU)

      Jan 2006 - Jan 2012 - 6 yr

    • High School - Thanaweya Amma

      BBC International School

      Jan 2006 

    Skills

    • Installations
    • Interior Finishing
    • Furniture Sales
    • Mechanical Engineering
    • Furniture Design
    • Sales
    • Adobe illustrator
    • CRM
    • Autodesk Inventor
    • Photoshop Lightroom
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • German

      Beginner

    Training & Certifications

    • Micro controller PIC

      CompuSystems·2012
    • SCADA systems

      Schneider Electric·2011
    • Basics of PLC

      Schneider Electric·2011
    • Automation Control

      Schneider Electric·2011
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