
Omar gamal zaki
Safety Engineer at Galaxy Surfactants
Faysal, Suez, EgyptWork Experience
Safety EngineerFull Time
- Job Details:Risk Assessment & Hazard Analysis Identify potential hazards in chemical processes and plant operations. Conduct risk assessments (HAZOP, FMEA, etc.) to minimize dangers. Implement safety measures to mitigate identified risks. Compliance & Regulatory Adherence Ensure compliance with local and international safety regulations (OSHA, EPA, NFPA, etc.). Maintain and update safety documentation as per legal requirements. Conduct audits and inspections to ensure adherence to safety protocols. Safety Protocol Development & Implementation Develop and enforce safety policies and procedures. Establish emergency response plans and conduct drills. Implement process safety management (PSM) systems. Incident Investigation & Prevention Investigate accidents, near misses, and incidents to determine root causes. Recommend corrective and preventive actions. Maintain records of incidents and safety improvements. Training & Awareness Programs Conduct safety training for employees, contractors, and new hires. Promote a culture of safety awareness through workshops and meetings. Ensure proper usage of personal protective equipment (PPE). Equipment & Process Safety Management Inspect and maintain safety equipment (fire suppression systems, alarms, PPE, etc.). Collaborate with engineering teams to implement fail-safe mechanisms. Ensure proper storage and handling of hazardous materials. Environmental & Health Considerations Monitor air and water quality to prevent environmental contamination. Address ergonomics and occupational health concerns for workers. Coordinate with environmental engineers for sustainable safety practices. Emergency Response & Crisis Management Develop and update emergency response plans for fire, chemical spills, and explosions. Lead incident response teams in case of emergencies. Ensure availability and functionality of first-aid and safety equipment. Continuous Improvement & Reporting Analyze safety trends and propose continuous improvements. Prepare and present safety reports to management. Keep updated with industry best practices and technological advancements.
Operation CoordinatorFull Time
- Job Details:Cash Handling & Transactions Processed customer transactions, including deposits, withdrawals, transfers, and check cashing. Maintained accurate cash drawer balances and reconciled daily transactions. Ensured adherence to bank policies in handling large cash amounts. Customer Service & Assistance Assisted customers with account inquiries, transaction details, and banking services. Provided information on products such as savings accounts, loans, and credit cards. Resolved customer complaints and referred complex issues to the appropriate department. Compliance & Security Procedures Followed strict security protocols in handling cash and confidential customer data. Verified customer identification to prevent fraud and unauthorized transactions. Ensured compliance with banking regulations and anti-money laundering policies. Sales & Cross-Selling Banking Products Identified customer needs and recommended relevant banking products. Assisted in meeting branch sales targets by promoting credit cards, loans, and investment options. Provided guidance on digital banking services and self-service options. Reporting & Reconciliation Balanced cash drawers at the end of shifts to ensure accuracy. Prepared reports on daily transactions and submitted them to branch management. Assisted in investigating and resolving discrepancies in financial transactions.
Customer Service CoordinatorFull Time
- Job Details:Achieved High Customer Satisfaction Scores – Consistently received positive feedback and high CSAT ratings for service quality. Exceeded Sales & Upselling Targets – Successfully promoted and sold additional AT&T services, boosting revenue. Reduced Call Handling Time – Improved efficiency by resolving customer issues faster without compromising service quality. Recognized for Excellent Problem-Solving Skills – Effectively handled complex customer issues, earning recognition from supervisors. Maintained 100% Compliance & Accuracy – Ensured accurate data entry and adherence to company policies, reducing errors and escalations.
Education
BA in engineering
Suez Canal University (SCU)Jan 2013 - Jan 2018 - 5 yr
High School - Thanaweya Amma
suez experimentalJan 2012
Activities
member at ESME
Student Activity
Jan 2016 - Jun 2018 -2 yrs, 5 months
Achievements
1st in educational careers from primary to secondary graduated with a bachelor degree in engineering with very good best football player in university league member of the team of high entropy alloys at the university
Languages
English
AdvancedGerman
Intermediate
Training & Certifications
NDT
2017steel industry
EZZ ·2017inspection engineering QA/QC
petro-pel·2016