
Omar Usama Elsayed
Category Manager at Homzmart
Nasr City, Cairo, EgyptWork Experience
Category ManagerFull Time
Homzmart
Aug 2024 - Present -10 months
Egypt , Cairo
- Job Details:• Analyze data and insights to identify industry and consumer trends related to products and categories. • Architect and execute a strategic long-term plan for category growth and development. • Create and implement exit strategies for underperforming products. • Develop and sustain effective relationships with vendors to ensure cost-effective pricing and superior service quality. • Lead initiatives in category ranging, pricing, and promotions across various channels. • Ensure product availability aligns with demand by placing appropriate orders. • Manage category management projects to optimize product ranges and merchandising strategies. • Collaborate with buyers and merchandisers to expand and refine product categories. • Forecast product demand to maintain sustainable inventory levels. • Manage budget allocation and revenue generation for the category. • Foster strong working relationships with buying, marketing, and merchandising teams.
Account ManagerFull Time
La Casa Egypt
Feb 2024 - Aug 2024 -6 months
Egypt , Cairo
- Job Details:Cairo, Egypt • Build and maintain strong relationships with key vendors to enhance pricing and service quality. • Manage vendor accounts by negotiating contracts and agreements to optimize profitability. • Collaborate with buyers and merchandisers to diversify and enhance product categories. • Develop and manage budgets while driving revenue growth for assigned categories. • Oversee daily operations to ensure compliance with established Service Level Agreements (SLAs). • Conduct ongoing market research to determine pricing strategies, plan promotions, and identify new revenue opportunities.
Telesales SpecialistFull Time
Kandil Medical Company
Feb 2022 - Jan 2024 -1 yr, 11 months
Egypt , Cairo
- Job Details:• Contact potential customers to explain products or services and build relationships. • Assess and qualify leads to see if they're interested in offered products or services, ensuring a targeted sales approach. • Address and resolve customer concerns or complaints effectively, maintaining the company’s positive reputation. • Provide accurate product or service information, address customer inquiries, and follow up post-sale to ensure continued satisfaction and loyalty. • Achieve and exceed sales targets by delivering exceptional customer service, offering ongoing support, and resolving any issues that may arise. • Track and analyze sales performance to identify trends, optimize strategies, and drive continuous improvement in sales outcomes.
Sales team leaderFull Time
Sep 2021 - Nov 2021 -2 months
Egypt , Cairo
- Job Details:Sep 2021 to Oct 2021 · 2 mos • Foster a motivating team environment by promoting open communication and a collaborative culture. • Establish clear team objectives and oversee daily operations to ensure performance targets are met. • Partner with management to analyze market trends, competitor pricing, and customer preferences for strategic planning. • Assist in the development and execution of pricing strategies for company products. • Effectively address and resolve customer objections using strong communication and negotiation skills. • Utilize convincing techniques and negotiation strategies to drive successful outcomes. • Identify team training needs and provide ongoing coaching to improve skills and performance.
Sales indoorFull Time
May 2021 - Sep 2021 -4 months
Egypt , Cairo
- Job Details:• Identify customer needs and suggest appropriate products or services to meet their requirements. • Clearly explain product features, advantages, and benefits to potential buyers. • Monitor and report sales performance, including follow-up on order processing and shipping. • Develop and maintain strong customer relationships, fostering repeat business and long-term loyalty.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2019 - Jan 2023 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Summer training
Banque Misr·2022Digital marketing basics
Google courses·2021