Omar Mohsen Sayed Hanafi

Learning & Development Specialist – Training coordinatorFull Time

• Job Details:❖ Coordinate training activities for participants of EBI training programs, to provide efficient and well-run training for EBI clients within a framework of available programs and following EBI policies and procedures. ❖ Work on SAP SuccessFactors ERP System for various training-related tasks and SAP Business By Design ERP System for submitting & finalizing financial invoices and supply chain facilities. ❖ Evaluate individual and organizational development needs, assess the success of development plans, and help employees & training participants make the most of learning opportunities. ❖ Organize activities during training in class / virtual sessions to support participants and facilitators. ❖ Manage training documents and materials post-session, review and process invoices for payment authorization. ❖ Collaborate with Design and Financial Departments to ensure smooth coordination of training programs. ❖ Coordinate training programs through various video conferencing virtual software platforms: Cisco Webex Hot technology; Google Meet; Zoom Virtual Meeting; Microsoft Teams & Mettl Virtual Assessment Platform. ❖ Evaluate and address learner feedback, analyze trends, and make future recommendations going forward. ❖ Coordinate training logistics (venues, facilities, technical supplies, breaks, materials, handouts, attendance, evaluation, agenda) either inside or outside EBI premises. ❖ Take training requests from banks and schedule them with the RM team & send confirmation letters & training schedules to the L&D departments at the banks. ❖ Coordinate/organize training activities to provide support to participants' and facilitators’ needs as well as ensure the completion of EBI’s administration requirements. ❖ Responsible for opening, introducing, introducing the instructor to the trainees, and providing them with every single detail of information about the training program or certificate. ❖ Manage and problem-solve concerns as they arise with trainees, trainers, site staff, or contracting agency staff. ❖ Coordinate post-training activities to identify participants’ feedback for further evaluation as well as to ensure all training program-related information is recorded in the EBI training information system. Ensures that financial commitments are met. ❖ Review incoming invoices and process for authorization payments. ❖ Follow up for accuracy of certificate information, ensure availability, and certificate dispatch to the Administration Department. ❖ Maintain a record of the detailed cost of a training program for superior approval and input into the EBI SAP System. ❖ Support engagement survey feedback reviews and design actionable responses for L&D-related items. ❖ Provide clients with support materials to guide the rollout of training programs. ❖ Make training recommendations consistent with development time frames and budget.