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Omar Samir Zaid

Contact Center Advisor at Etisalat Masr

Helwan, Cairo, Egypt

Work Experience

  • Contact Center AdvisorFull Time

    Etisalat Masr

    Jun 2021 - Present -4 yrs

    Egypt , Cairo

    • Job Details:Taking Calls to help Customers with their problems and entering that problems into the System to solve this Problems

  • Business Development InternInternship

    Pioneers

    Sep 2019 - Jan 2020 -4 months

    Egypt , Cairo

    • Project CoordinatorPart Time

      The Presidential Initiative (Good Housing)

      Mar 2019 - Sep 2019 -6 months

      Egypt , Sohag

      • Filed Research Team LeaderPart Time

        The Presidential Initiative (Good Life)

        Jan 2019 - Oct 2019 -9 months

        Egypt , Sohag

          • Education

          • Bachelor's Degree in Accounting

            Sohag University

            Jan 2015 - Jan 2019 - 4 yr

          Achievements

          Beng Bong Referee Reading Novel now Dubbing Actor in Emirate Kids Series Voice Over for NGOs

          Skills

          • Customer Care
          • Information Technology (IT)
          • PR
          • word
          • Help desk
          • Networking
          • power point
          • excell
          • HR

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          • German

            Beginner

          Training & Certifications

          • MCSA

            Self Study·2021

          • CCNA

            Self Study·2021

          • English Replacement Test

            AUC·2019

          • TOT

            I Career Company·2019

          • TOT

            Goethe Institute·2018

          • IC3

            Sohag University·2017
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