Omar Tamer Rahmy

Engineering InternInternship

• Job Details:– Analyzed Maintenance procedures and preformed time studies to identify inefficient practices in standard processes – Performed analysis on queues and applied knowledge of queuing theory in order to optimize customer flow – Analyzed Maintenance service trends using historical data in order to predict inventory, staff requirements, and demand patterns – Used historical data to predict failures that usually accompany certain weather patterns, car conditions, and concurrent failures – Communicated with costumers to ensure a high level of satisfaction, and to communicate any concerns to the team leads – Maintained an excellent relationship with all operators, service technicians, and engineers – Applied general ergonomics concepts to maintain an efficient and productive work environment