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Omar Mohamed Abdelaal

Operations Team Leader - Government Sector at Cupola Teleservices

Dubai, United Arab Emirates

Work Experience

  • Operations Team Leader - Government SectorFull Time

    Cupola Teleservices

    Nov 2022 - Present -2 yrs, 7 months

    United Arab Emirates , Dubai

      • Raya Contact Center

      • Operations Team LeaderFull Time

        Oct 2021 - Sep 2022 -11 months

        • Customer Support AdvisorFull Time

          Feb 2021 - Oct 2021 -8 months

          Egypt

          • Customer Support AdvisorFull Time

            Feb 2021 - Oct 2021 -8 months

            Egypt

          • InternInternship

            MUN Inc.

            Jul 2020 - Sep 2020 -2 months

            • Social Media SpecialistFreelance / Project

              Self Employed

              Dec 2019 - Mar 2020 -3 months

              • Job Details:-Managing social presence for different products/entities on various social media platforms.

              • Education

              • Bachelor's Degree in Foreign Trade

                Helwan University

                Jan 2018 

              • High School - Thanaweya Amma

                Orouba Language Schoool

                Jan 2014 

              Skills

              • Customer Support
              • Reporting Analysis
              • Google Ads
              • Bing Ads
              • Google Analytics

              Languages

              • Arabic

                Fluent

              • English

                Fluent

              Training & Certifications

              • PPC Advertising

                Cognitive·2018
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