OM
Omar Hassan Mohamed
It Engineer at Newcity Developments
Sheikh Zayed, Giza, EgyptWork Experience
It EngineerFull Time
Newcity Developments
Mar 2021 - Present -4 yrs, 3 months
Egypt , Cairo
- Job Details:· Setting up, developing and maintaining computer networks within an organization. . Troubleshoot hardware and software issues related to internal IT. . Responsible for installing software applications on devices · Monitoring network engineering performance and ensure system availability and reliability. · Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. · Monitor and manage client satisfaction metrics such as service level agreements (SLA’s). · Work to improve customer support processes and practices on an ongoing basis. · Analyze desktop system and application failures and take corrective action in order to ensure continuity of desktop usability, escalating to other technical teams and vendors, as needed. · Responsible for the implementation and maintenance of network services software and the analysis of network performance.
Education
BSc in Electronics and Communications engineering
Misr University for Science and Technology (MUST)Jan 2015 - Jan 2020 - 5 yr
Achievements
I was in a team called ROBO_STUNT , we took part in a competition called ROBOCON EL AZHAR , the goal of this competition was to design a forklift robot and an automated robot ( line follower ) and compete with another competitor to find out who will drive the robot faster to pick up the automated robot on a track to race with another automated robot ... unfortunately , we lost because of the gearbox of the motor is broken due to the high friction of the ground .... but it is a great experience for me because it was the first time in my life to do something like that
Languages
English
Advanced