Omar magdy Elian
Subject Material Expert at teleperformance
Maadi, Cairo, EgyptWork Experience
Subject Material ExpertFull Time
teleperformance
Jan 2019 - Present -6 yrs, 5 months
Egypt , Cairo
- Job Details:1- Support new waves in their learning journey 2- Provide knowledge to agents 3- Crisis management 4- Report agent feedback to the higher management 5- Real time management
Travel Adviser at Expedia EliteFull Time
teleperformance
Apr 2015 - Dec 2018 -3 yrs, 8 months
Egypt , Cairo
- Job Details:1- Book , change , cancel (Hotel/Car/Flight) reservation for the customers 2- Find alternative solutions for the customers who are having problems for their reservations. 3- Ensure customer satisfaction 4- Handle schedule changes
logistics coordinatorFull Time
Egypt Italy for Agribusiness and Trade
Mar 2014 - Apr 2015 -1 yr, 1 month
Education
logistics in logistics
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2007 - Jan 2013 - 6 yr
High School - American diploma
Manarat language schoolJan 2007
Achievements
Individual: Best soccer player for youth in 2002 Team: 2nd place for Egyptian youth association cup in 2003