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Omar Magdy El Haggar

Service and after sales Engineer at Shotec For Engineering

khanka, Qalubia, Egypt

Work Experience

  • Field service EngineerFull Time

    Alfa Laval

    Aug 2020 - Present -4 yrs, 10 months

    Egypt , Cairo

    • Job Details:• Commissioning, Service and troubleshooting of High Speed Separators - food application. • Commissioning, Service and troubleshooting of Decanters – Waste water and food application • On- Site service and troubleshooting of Plate Heat Exchangers • Training customer crew on operation of Alfa Laval equipment • Troubleshooting of Electrical / PLC controls associated with Alfa Laval equipment • Preparation of service jobs, technical support and end documentation. • Ad hoc participation in projects across the organization
  • Service EngineerFull Time

    John Crane

    Jun 2019 - Present -6 yrs

    Egypt

    • Job Details:To service mechanical seals and other John Crane products including repair, assembly and installation Prepare inspection reportincluding failure cause analysis also Site service of troubleshooting and installation supervision Taking partin technical discussion, meeting, and performing technical presentation Using precise measuring tools Providing Sales & Service supportto JC customers in Egypt on the company productrange Performing installation and commissioning of seals, systems & couplings and other JC's products Conducting reconditioning of seal, system & coupling and recommend replacement,repairs orre-used Maintaining customer plants record & drawings in proper order Presenting company products and services to customer base and ability to provide training to customers Liaise with CSE on the orders & sales status and liaise also with operation & engineering departmentto provide after-sales supports Reliability concept on root cause analysis, failure mode assessment,recommendations and reporting Data Management & Reliability data management,trending, analysis, and reporting, plant schedules, maintenance history, upgrade plans, and proposals Manage & understand contractual requirements accordingly
  • Service and after sales EngineerFull Time

    Shotec For Engineering

    Dec 2016 - Present -8 yrs, 6 months

    Egypt , Cairo

    • Job Details:Commissioning and startup for the new pumps and chemical injection packages supplied by SHOTEC. Troubleshooting and service forthe company product. Working beside my teammates in the sales team on the new projects. Achieving the target of sales the spare parts and service. Handling site visits to the company customers by achieving 65%outside office of the working days Marketing for all the company products and the scope of supply.
  • Education

    • Bachelor's Degree in Mechanical power engineer

      Benha University

      Jan 2011 - Jan 2016 - 5 yr

    Activities

    • FR member at Enactus SFE

      Student Activity

      Sep 2015 - Jun 2016 -9 months

    Achievements

    Best Employee of the year (2018) Awarded from my company SHOTEC in the 14th annual meeting the best employee of the year (2018)

    Skills

    • Microsoft Office
    • Auto cad

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Turbo Machinery Training program

      John Crane·2020
    • ISO Category II - Basic Machinery Vibration analysis

      RITEC (agent for American vibration institute)·2019
    • Bearing Technology & Maintenance Training at SKF

      SKF·2018
    • International Notos maintenance training (NETZSCH do Brasil) Sep.2017

      NETZSCH do Brasil·2017
    • Mechanical Seal Training at John crane

      John crane·2016
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