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Omar Mokhtar ElRashoudy

Patient Experience Officer at As-salam International Hospital

Matareya, Cairo, Egypt

Work Experience

As-salam International Hospital

  • Sr. Outpatient Clinics CoordinatorFull Time

    Feb 2023 - Present -2 yrs, 4 months

    Egypt , Cairo

    • Patient Experience OfficerFull Time

      May 2021 - Present -4 yrs, 1 month

      • Job Details:Patient Care Coordinator Responsible for: leading, executing, implementing, analyzing, reporting, and evaluating targeted patient experience improvement initiatives within the assigned service area; Coordinating admissions and discharge of patients. Ensuring that forms and documents are correctly filled in Handling complaints and queries professionally participating in the development and implementation of projects related to system-wide (SAP) patient/guest experience initiatives.
  • It Help Desk SpecialistFull Time

    Al Nasr Trading Company

    Dec 2017 - Jan 2019 -1 yr, 1 month

    • Booking Airline TicketsFull Time

      Garanzia Travel Egypt

      Dec 2015 - Apr 2016 -4 months

      • Sales Specialist - RetailFull Time

        Azadea Group (Pull&Bear)

        Dec 2014 - Nov 2015 -11 months

        • Education

          • BSc in Commerce

            Ain Shams University (ASU)

            Jan 2011 - Jan 2015 - 4 yr

          Achievements

          Graduation project: Creating a Database

          Skills

          • Self-motivation
          • Planning
          • Time Management
          • Multi-tasking
          • Troubleshooting
          • it help desk
          • Sales and Marketing

          Languages

          • Arabic

            Fluent
          • English

            Intermediate
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