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Omar Khalifa

Senior escalation and customer experience manager at Vodafone Ireland

Maadi, Cairo, Egypt

Work Experience

  • Senior escalation and customer experience managerFull Time

    Vodafone Ireland

    Oct 2020 - Present -4 yrs, 9 months

    • TrainerFull Time

      Vodafone Ireland

      Jul 2019 - Oct 2020 -1 yr, 3 months

      • Performance manager - dual skill team (Care -Tech)Full Time

        Vodafone Ireland

        Jan 2019 - Jul 2019 -6 months

        • Floor walker , senior matter expertFull Time

          Vodafone Ireland

          Jun 2018 - Jan 2019 -7 months

            • Education

            • Bachelor's Degree in accounting

              Cairo University (CU)

              Jan 2020 

            Skills

            • Microsoft Sharepoint
            • Surveying
            • Office management
            • Project Management
            • Microsoft Office
            • Front Office Management
            • Training
            • Training of Trainers

            Languages

            • Arabic

              Fluent

            • English

              Fluent

            • German

              Beginner
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