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Omar Khaled

Client Service Representative at Housing & Development Bank (HDB)

Giza, Egypt

Work Experience

  • Client Service Representative

    Housing & Development Bank (HDB)

    Jun 2023 - Present -2 yrs, 1 month

    Egypt

    • Job Details:Delivered exceptional customer service, addressing inquiries and resolving complaints efficiently. Processed account transactions and advised customers on banking products. Collaborated with the team to enhance operational efficiency and customer satisfaction.

  • Direct Sales

    CIB Bank

    Apr 2023 - Jun 2023 -2 months

    Egypt

    • Job Details:Supported clients in understanding and applying for loan products. Achieved sales targets by building strong customer relationships. Assisted in credit assessments and documentation review.

  • External Auditor

    El Gaber Accounting Office

    Jan 2020 - Nov 2020 -10 months

    Egypt

    • Job Details:Conducted audits to ensure compliance with financial regulations and standards. Prepared detailed financial reports and analyzed discrepancies in records. Assisted clients in preparing accurate tax filings and financial statements.

    • Education

    • Master's Degree

      AASTMT - Arab Academy for Science

      Jan 2023 

    • Bachelor's Degree in Management Science

      Modern Sciences and Arts University (MSA)

      Jan 2021 

    Skills

    • Financial Auditing
    • Financial Reporting
    • MS Office (especially Excel)
    • Good Work Ethic
    • problem-solving skills
    • Teamwork supporter
    • Attention to details
    • Great adaptability

    Languages

    • English

      Beginner

    • French

      Beginner
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