Omar Hesham Mansour
Mortgage loans Senior Analyst at Hsbc, Gsc Egypt
Downtown, Cairo, EgyptWork Experience
Corporate Credit information OfficerFull Time
- Job Details:Short Term Assignment: - Generating Comprehensive Credit reports for corporate clients. - Scrutinising essential documents( Commercial registers, Tax returns, Financial statements). - Extracting Credit score (i-score results), protests and bankruptcy. - Contacting banks and NBFI’s to get latest customer’s credit position. - conducting customer site visits to assess financial and non financial risk
Mortgage loans Senior AnalystFull Time
Nov 2020 - Present -4 yrs, 7 months
Egypt , Cairo
- Job Details:Processing different mortgage loans products. - Verifying calculating and issuing loan due payment & closing balance statements. - Verifying and effecting total or partial early loan repayments, refunding of fees & credit balances to clients and performance of necessary loan account rescheduling - Registration & release of collateral securities as per collateral management utility’s approval - Spreading clients Financial statements. - Rescheduling and restructuring loans as needed - Responding to clients’ loan related queries through internet banking messages & authorized channels & performance of any required amendments & analysis - Effecting loan account amendments & client’s credit risk rating. - Generating MI reports, errors & losses and corrective measures. - Reporting anomalous requests & financial/opeartional risk to originating branch
Cards Account Servicing AnalystFull Time
Jun 2019 - Nov 2020 -1 yr, 5 months
Egypt , Cairo
- Job Details:- Verifying card issuance requests and corresponding contracts. - Perform necessary customer account maintenance and updates on system. - Issuance, renewal & blacklisting of debit and credit cards for corporate & retail customers as per requests. - Investigating & settling cardholder’s disputes in accordance with regional regulations & policy.
Education
Bachelor's Degree in Business Management
French university of Egypt (UFE)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Collège de la Sainte Famille « Jésuites »Jan 2013
Activities
Head of Finance Department at ENACTUS ( Université Française d'Egypte)
Student Activity
Sep 2016 - Jul 2017 -10 months
Head of Research & Development department at Enactus ( Université Française d'Egypte)
Student Activity
Sep 2015 - Jul 2016 -10 months
Project member at ENACTUS ( Université Française d'Egypte)
Student Activity
Nov 2013 - Jul 2015 -1 yr, 8 months
Achievements
Primary contributor to the succesful migration & offshoring of two different banking services to HSBC EDSD. Primary person of contact with onshore business partners for Mortgage Business Service (Malta) & internal auditors with nil audit findings. Single-handedly integrated automation tools for Mortgage processes that significantly improved efficiency, reduced turnaround time and manual data entry as well as improved quality, ultimately enhancing business service level and customers’ experience. Team’s top pick for mentoring and providing training for new hires and beginners. Assigned to additional `managerial delegation & administrative tasks including workforce capacity management & staff leave planning
Skills
Languages
English
FluentFrench
Fluent
Training & Certifications
Professional French Diploma for Business C1
Paris Île-de-France Regional Chamber of Commerce and Industry·2016L3 Economics & Management Studies Certificate
IAE NANTES ECONOMICS & MANAGEMENT ( UNIVERSITY of NANTES )·2016Test of English for International Communication (TOEIC)
AMIDEAST -EGYPT·2015Professional French Diploma for Business B2
Paris Île-de-France Regional Chamber of Commerce and Industry·2014