
Omar Hatem
Sales Operations Analyst at LVB for Home Automation and AV Systems
Cairo, EgyptWork Experience
Sales Operations AnalystFull Time
LVB for Home Automation and AV Systems
Jan 2023 - Present -2 yrs, 6 months
Egypt , Cairo
- Job Details:• Handle lead generation. • Develop go to market plan for products and campaigns. • Perform high-level analysis on CRM engagements. • Generating and reviewing reports for sales teams. • Addressing customer requests in a timely manner while getting them the best possible resolution. • Reviewing proposals and contracts. • Maintain accurate client data throughout CRM, ensure correct pricing and allocations, and document pertinent transaction details. • Follow up on all orders with the logistics department. • Assisting sales teams with any other administrative tasks.
CRM SupervisorFull Time
Strategy Group Construction Industries CO S.A.E
Jul 2021 - Nov 2022 -1 yr, 4 months
Egypt
- Job Details:Provide assistance to junior team members. • Manage the CRM team workload. • Perform high-level analysis on CRM engagements. • Generating and reviewing reports for sales teams. • Monitoring market shifts and competitive movements that impact our clients business environment. • Addressing customer requests in a timely manner while getting them the best possible resolution. • Reviewing quotations and contracts. • Follow up on all orders with the logistics department. • Assisting sales teams with any other administrative tasks.
Office CoordinatorFull Time
Strategy Group Construction Industries CO S.A.E
Jan 2020 - Jun 2021 -1 yr, 5 months
Egypt , Cairo
- Job Details:• Organize and coordinate operations and procedures between departments. • Receive and forward communications to different staff and departments. • Answering questions and finding information for employees, vendors and clients. • Assist in developing and implementing new policies and processes. • Handling basic office duties, such as answering phone calls, responding to emails, and reporting. • Manage and order office supplies. • Follow up on all orders with the logistics department. • Organize weekly and monthly meetings.
Sales CoordinatorFull Time
Strategy Group Construction Industries CO S.A.E
Jan 2017 - Dec 2019 -2 yrs, 11 months
Education
Bachelor's Degree in Computer Science
Arab Open university (AOU)Jan 2014 - Jan 2019 - 5 yr
Skills
- Sales
- Administration
- Microsoft Outlook
- Microsoft Access
- Microsoft Excel
- Odoo ERP
- Digital Advertising
- Adobe Photoshop
- Microsoft Office
- Data Analysis
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Languages
Arabic
Fluent
Training & Certifications
English
Berlitz·2016