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Omar Hatem

Sales Operations Analyst at LVB for Home Automation and AV Systems

Cairo, Egypt

Work Experience

  • Sales Operations AnalystFull Time

    LVB for Home Automation and AV Systems

    Jan 2023 - Present -2 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Handle lead generation. • Develop go to market plan for products and campaigns. • Perform high-level analysis on CRM engagements. • Generating and reviewing reports for sales teams. • Addressing customer requests in a timely manner while getting them the best possible resolution. • Reviewing proposals and contracts. • Maintain accurate client data throughout CRM, ensure correct pricing and allocations, and document pertinent transaction details. • Follow up on all orders with the logistics department. • Assisting sales teams with any other administrative tasks.
  • CRM SupervisorFull Time

    Strategy Group Construction Industries CO S.A.E

    Jul 2021 - Nov 2022 -1 yr, 4 months

    Egypt

    • Job Details:Provide assistance to junior team members. • Manage the CRM team workload. • Perform high-level analysis on CRM engagements. • Generating and reviewing reports for sales teams. • Monitoring market shifts and competitive movements that impact our clients business environment. • Addressing customer requests in a timely manner while getting them the best possible resolution. • Reviewing quotations and contracts. • Follow up on all orders with the logistics department. • Assisting sales teams with any other administrative tasks.
  • Office CoordinatorFull Time

    Strategy Group Construction Industries CO S.A.E

    Jan 2020 - Jun 2021 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:• Organize and coordinate operations and procedures between departments. • Receive and forward communications to different staff and departments. • Answering questions and finding information for employees, vendors and clients. • Assist in developing and implementing new policies and processes. • Handling basic office duties, such as answering phone calls, responding to emails, and reporting. • Manage and order office supplies. • Follow up on all orders with the logistics department. • Organize weekly and monthly meetings.
  • Sales CoordinatorFull Time

    Strategy Group Construction Industries CO S.A.E

    Jan 2017 - Dec 2019 -2 yrs, 11 months

    • Education

      • Bachelor's Degree in Computer Science

        Arab Open university (AOU)

        Jan 2014 - Jan 2019 - 5 yr

      Skills

      • Sales
      • Administration
      • Microsoft Outlook
      • Microsoft Access
      • Microsoft Excel
      • Odoo ERP
      • Digital Advertising
      • Adobe Photoshop
      • Microsoft Office
      • Data Analysis
      View More

      Languages

      • Arabic

        Fluent

      Training & Certifications

      • English

        Berlitz·2016
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