Omar Hassan
Travel Advisor at Concentrix
Cairo, EgyptWork Experience
Concentrix
Jan 2021 - Present -4 yrs, 6 months
Egypt
- Job Details:Assisted customers across all points of sale with changes or cancellations for flights, hotels, and car rentals; resolving airline schedule changes; offering effective solutions and support; handled travel inquiries and new booking arrangements.
Education
Bachelor's Degree in Arabic Language
Al-Azhar UniversityJan 2019
Skills
- Proficient in Microsoft Office (upper intermediate level)
- AI career essentials
- Physically fit, capable of handling customer-facing roles effectively
- Strong ability to manage stress and remain calm in various situations
- Excellent team player with strong communication skills across diverse cultures
- Motivated, reliable, and hardworking with a friendly and engaging demeanor
Languages
Arabic
FluentEnglish
Beginner