Omar Hammam

 Vodafone Egypt Cairo, Egypt Dec. 2017 – Present Sales Team Leader (Enterprise Business Unit - SME Dep.)  Launched Resellers team for the first time in Vodafone Group.  My team consisted of 23 Sales and was Responsible for 14K of Enterprise accounts including More Than 100K Users for Voice and Data Lines with total Revenue 100 million EGP per year  Achieved Best Figures in the Area in terms of (Voice and Solution Sales) with best quality of sales and lowest churn  Managed customer relationship with Enterprise accounts, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship via phone contact and face to face meetings.  Ensures that Account management is closely linked to and co-operate with Customer Service, Activation and Collection to maximize customer satisfaction and to protect the company's financial interests.  Shared in lunching Vodafone strategic Plan (Degenitalizing Eg