OH

Omar Hamedo

Chat Support Representative at maids.cc

Agami, Alexandria, Egypt

Work Experience

  • Chat Support Representative

    maids.cc

    Aug 2024 - Present -11 months

    Egypt

    • Job Details:Receiving customer inquiries and complaints in inbound chats and providing the proper resolution for them.

  • Customer Support Representative

    Sutherland

    Feb 2022 - Aug 2024 -2 yrs, 6 months

    Egypt

    • Job Details:Provided comprehensive assistance and support, effectively resolving complex issues with patience and clarity. Also handled escalated cases as an escalation team representative.

  • Sales Team Leader

    Vogel

    Jul 2020 - Jan 2022 -1 yr, 6 months

    Egypt

    • Job Details:Selling medical supplies and gained extensive training.

  • Sales Team Leader

    Arituza

    Jun 2018 - Apr 2019 -10 months

    Egypt

    • Job Details:Selling medical supplies and gained extensive training.

    • Education

    • Bachelor's Degree in Agricultural engineering

      Alexandria University (ALEXU)

      Jan 2018 

    Skills

    • Computer Skills
    • excel
    • Analytic mind
    • Punctuality
    • GOOD NEGOTIATING SKILLS
    • Proactivity
    • hard working

    Languages

    • English

      Fluent
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