Omar Magdy Ahmed

Customer service agentFull Time

• Job Details:Handling customer’s requests for returning orders and refund. answering queries and inquiries about orders, preordering and post ordering while maintaining the company’s policy via phone calls email and chat ensuring customers satisfaction.

Facility management coordinator / dispatcherFull Time

• Job Details:Respond to urgent maintenance requests for two different compound residences daily business operations, planning schedules and delegating activities. Provide oversight of staff performance, ensuring compliance with company policies and government regulations.

Web chat customer serviceFull Time

• Job Details:Responding to customers via chat, identifying customer issues providing solutions, Conversing in a polite and professional manner and performing data entry.