
Omar Gomaa
Cards Portfolio & Acquisition Management
Nasr City, Cairo, EgyptWork Experience
Cards Assistant Product ManagerFull Time
National Bank of Kuwait Egypt
Aug 2021 - Feb 2024 -2 yrs, 6 months
Egypt , Cairo
- Job Details:Cards Assistant Product Manager
Product officerFull Time
National Bank of Kuwait Egypt
Jan 2020 - Jul 2021 -1 yr, 6 months
Egypt , Cairo
- Job Details:Cards Business Unit / Consumer Assets & Cards: • Liaise with external vendors to execute promotional events and campaigns • Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts • Assist the product managers in managing the product suite • Manage in-life product performance, features and benefits • Liaising with the team and other stakeholder departments within the bank and also external vendors. • Develop creative ideas during brainstorming sessions and meetings; prepare reports for higher management. • Continually reviewing existing product range, offerings, processes and sales channels to develop suggestions on improvements along with the product managers • Liaising with and managing external vendors for goods and services required • Keep a track that the Portfolio operates within Bank Operational risk parameters including product audits and compliance of best practice. • Develop creative ideas for product development to discuss within the team and other stakeholders • Handling customer cases regarding credit card technical issues
International Call Center RepresentativeFull Time
Digital Works
Oct 2019 - Dec 2019 -2 months
Egypt , Cairo
- Job Details:Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates. Research required information using available resources. Identify and escalate priority issues.
Education
Bachelor's Degree in logistics and supply chain
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2016 - Jan 2018 - 2 yr
High School - Thanaweya Amma
orouba language schoolJan 2012
Achievements
0% Interest Easy Payment Plan Jan 2021 – Mar 2021 Launched Meeza PrePaid Payroll Card Sep 2020 – Nov 2020 Created, launched and managed Cashback Credit Card's Spend Campaign Nov 2020 – Jan 2021 HSC Mastercard co-branded card: June 2020 - February 2021
Skills
- Presentations
- Banking
- Retail Banking
- Cards Business
- product manager
- Product Management
- Payments
- Financial Analysis
- Financial Data Analysis
- E-Commerce
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Languages
English
FluentArabic
Fluent
Training & Certifications
Junior Professional Banker
Egyptian Banking Institute·2020Supply Chain Summer Training
California Polytechnic State University·2018