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Omar Khaled Gamgoum

Research And Development Engineer at Arab Organization for Industrialization

New Cairo, Cairo, Egypt

Work Experience

  • Research And Development EngineerFull Time

    Arab Organization for Industrialization

    Feb 2024 - Present -1 yr, 4 months

    Egypt , Cairo

    • Job Details:• Design mechatronic systems that integrate mechanical, electrical, and computer engineering principles, employing reverse engineering when necessary. • Build prototypes and conduct experiments to validate design concepts and performance. • Prepare technical documentation, including design specifications, test procedures, and user manuals.
  • B2B Telesales AdvisorFull Time

    Webhelp

    Apr 2023 - Feb 2024 -10 months

    Egypt , Cairo

    • Job Details:• Q3 and Q4 Top sales achiever. • Completed daily cold calling and outreach to build sales pipeline. • Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation. • Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.
  • Ups Customer Care RepresentativeFull Time

    Teleperformance - Egypt

    Aug 2022 - Apr 2023 -8 months

    Egypt , Cairo

    • Job Details:• Top performer for 4 consecutive months. • Assisted call-in customers with questions and orders. • Resolved concerns with products or services to help with retention and drive sales
  • Education

    • Bachelor's Degree in Mechatronics Engineering

      Misr University for Science and Technology (MUST)

      Jan 2017 - Jan 2022 - 5 yr

    • High School - Thanaweya Amma

      Saint Fatima Language School

      Jan 2017 

    Skills

    • MS Office
    • Arduino
    • SolidWorks
    • Matlab
    • Proteus
    • Multisim
    • AutoCAD
    • Java
    • C Programming

    Languages

    • English

      Fluent
    • French

      Intermediate
    • German

      Intermediate

    Training & Certifications

    • Embeeded systems

      Amit·2020
    • Mechanical design (CAD)

      Auc robotics·2020
    • Automotive

      Itamco2·2019
    • Automotive

      Ghabbour academy·2019
    • Robotics

      Trim academy·2018
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