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Omar Akram Gabr

Enterprise Operations Specialist at Vodafone Egypt

Nasr City, Cairo, Egypt

Work Experience

  • Enterprise Operations SpecialistFull Time

    Vodafone Egypt

    Aug 2017 - Present -7 yrs, 10 months

    Egypt

    • Small and Medium Business Customer Service RepresentativeFull Time

      Vodafone

      May 2017 - Jul 2017 -2 months

      • Customer relationsFull Time

        Vodafone

        Sep 2016 - Apr 2017 -7 months

        Egypt , Giza

        • Job Details:Senior agent at the ADR team dealing with customers compalints at vodafone UK account

      • Customer Service RepresentativeFull Time

        Vodafone

        Sep 2016 - Oct 2016 -1 month

          • Education

          • Bachelor's Degree in Business Adminstration

            Ain Shams University (ASU)

            Jan 2014 - Jan 2018 - 4 yr

          • High School - Thanaweya Amma

            Dr Nermin Ismail international schools

            Jan 2011 

          Skills

          • Soft Skills
          • Customer Service
          • Objection handling
          • Risk Management
          • Microsoft Office
          • Process Improvement
          • Relationship Management

          Languages

          • English

            Fluent

          Training & Certifications

          • Project Management Professional

            American Chamber Of Commerce·2017
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