Omar Emad

Senior digital account managerFull Time

• Job Details:• Client relationship management: develop and nurture strong relationships with clients, serving as their primary point of contact for all digital-related matters. Understand their goals, challenges, and needs to provide exceptional client service and support. • Account planning and strategy: Collaborate with clients to develop digital account plans and strategies aligned with their business objectives. Identify opportunities for account growth, upselling, and cross-selling digital products or services. • Digital campaign management: Oversee the planning, execution, and optimization of digital marketing campaigns for clients. Coordinate with internal teams, such as creative, social media, and SEO specialists, to ensure successful campaign implementation and performance. Performance analysis and reporting: Track and analyze key performance metrics, such as website traffic, conversion rates, and engagement metrics. Provide clients with regular reports and insights on campaign performance, identifying areas for improvement and optimization. • Digital advertising and media buying: Collaborate with clients to develop digital advertising strategies and manage media buying activities. Evaluate ad placements, negotiate rates, and monitor campaign performance to achieve optimal results. • Website and content management: Coordinate with clients and internal teams to ensure websites are up-to-date, user-friendly, and optimized for search engines. Manage content updates, implement SEO strategies, and monitor website performance

Account ManagerFull Time

• Job Details:• Building and maintaining relationships: Develop and maintain strong relationships with restaurant partners, understanding their needs, goals, and challenges. Regularly communicate with and engage with partners to foster trust and loyalty. • Account planning and strategy: Collaborate with partners to create account plans and strategies aligned with their business objectives. Identify opportunities for account growth, upselling, and cross-selling, and work towards achieving revenue targets. • Onboarding and training: Guide and support restaurant partners through the onboarding process, ensuring they understand how to effectively use the Talabat platform and maximize their presence. Provide training and assistance on menu optimization, pricing strategies, and order management. Performance analysis and optimization: Monitor partner performance metrics, such as order volume, average order value, and customer satisfaction ratings. Analyze the data to identify trends, opportunities, and areas for improvement. Provide partners with insights and recommendations to optimize their performance and increase revenue. • Promotions and marketing campaigns: Work closely with partners to develop and execute promotional campaigns to increase their visibility and attract more customers. Collaborate with the marketing team to leverage Talabat's marketing channels and tools effectively. • Issue resolution and support: Serve as the main point of contact for partners, addressing their inquiries, concerns, and requests in a timely and professional manner. Collaborate with internal teams, such as customer support and operations, to resolve any issues and ensure

Travel ConsultantFull Time

• Job Details:•Client consultation: Meet and communicate with clients to understand their travel preferences, requirements, and budget. Gather information about their desired destinations, travel dates, accommodation preferences, and any specific activities or attractions they wish to include in their itinerary. •Travel planning and itinerary creation: Utilize your knowledge of destinations, transportation options, and accommodations to create customized travel itineraries for clients. Recommend suitable flights, hotels, tours, and activities based on the client's preferences and budget constraints. Take into account factors such as visa requirements, travel regulations, and local customs. •Reservation and booking management: Make flight, hotel, car rental, and other travel reservations on behalf of clients. Coordinate with suppliers and service providers to secure bookings, confirmations, and necessary documentation. Ensure accuracy and timeliness while managing reservations. •Travel documentation and logistics: Assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance. Guide travel logistics, including transportation to and from airports, baggage allowances, and any other relevant travel information. •Destination knowledge and recommendations: Stay up-to-date with destination trends, attractions, and local experiences. Provide clients with detailed information about their chosen destinations, including popular landmarks, cultural activities, dining options, and safety considerations. Offer recommendations for sightseeing, dining, and entertainment based on clients' interests.