Omar Elmoselhy

Field service coordinator at Ncr Corporation

Dokki, Giza, Egypt

Operations AnalystFull Time
Aug 2023 - Present -1 yr, 11 months
- Job Details:Collected, arranged, and input information into database system for GCC & Egypt •Tracked and analyzed reports to determine needed improvements. Determined and developed algorithms to improve and optimize operational processes. • Presented results of mathematical modeling and data analysis to management or other end users. • Designed data optimization and interfaces for user interaction. • Motivated and trained employees to maximize team productivity.. •dentified and analyzed risks and developed mitigation strategies.
Field service coordinatorFull Time
Feb 2023 - Present -2 yrs, 5 months
- Job Details:Responsible for Call Management and Field Logistics operations and providing related support for the NCR GCC Service Logistics Organization, as Primary Planner for at least 1 Tier A, orequivalent, Territories and up to 100+ Customer Engineer • Responsible for timely, efficient and effective call management, workload balancing, SLA attainment and delivery against management mandated priorities. • Coordinated and monitored service activities to confirm work met all requirements. • Developed and implemented quality control and assurance procedures for service projects to deliver high standards of work on client projects. • Developed and implemented training programs for service personnel to improve individual capabilities and enhance team performance.

Aug 2022 - Feb 2023 -6 months

Job Details:Developed and updated tracking spreadsheets using Program. •Tracked and analyzed reports to determine needed improvements. •Collected, arranged, and input information into database system. •Assisted various departments with change by communicating new improvement plans and expectations. •ldentified company obiectives by analyzing feedback, observing consumers and collecting surveys. • Used Software to model data and forecast trends. •Conducted research and analysis to develop model-based solutions to complex operational problems. •Demonstrated leadership skills in managing projects from concept to completion. • Establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of the international standard QMS ISO 9001.

AuditorFull Time

Wassey & co

Jan 2021 - Apr 2021 -3 months

Job Details:• DUReviewed audit working papers and ensure that they are according to firm and international standards • DExamined balance sheets, profit and loss accounts in detail • Oldentified problems and risks for assessing the reporting systems of a company • DOLearned the proper functioning of audit programs that are approved by the organization • OChecked client's financial statements to ensure proper accounting of all income and expenditure •DWorked as part of a team by contributing to research, data collection and analysis as well as assist in the completion of an audit job within agreed timescales, budget and in accordance Audit standards

TraineeInternship

Jul 2019 - Aug 2019 -1 month

Bachelor's Degree in Finance and accounting
Modern University For Technology and Information (MTI)
Jan 2022