Omar Elhamshary

Project ManagerFull Time

• Job Details:•Managed a variety of large-scale E2E projects with multiple squads of 5-15 members dispersed across Spain, Portugal, Germany and the UK. •Implemented an initiative to do appropriate story sizing, which increased the percentage of completed committed stories up to 94%. •Delivered E2E IoT soware project to 3 of the largest automotive OEMs, that allowed the transmission of a large number of notifications to end users and allowed the OEMs to reach out to more customers in 5 more markets. •Adopted a new procedure to communicate effectively with a major soware vendors, which led to a 33K Euro cost reduction per release.

Project Delivery managerFull Time

• Job Details:•Administrated over 25 different accounts and collaborated cross-functionally with the technical and operations departments to ensure network and IT infrastructure projects are completed on time. •Developed and led the implementation of agile service delivery strategies and processes that drove customer satisfaction by 10%. •Improved the procedures of the supply chain, which boosted the delivery times by 25%. •Arranged a series of discussions with the telco companies, and executed a set of best practices between Orange and different carriers that reduced the number of escalated issues by 20% in H2 2021.