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Omar Abdelfattah Elashmawy

Technical Support Senior representative at Vodafone

Maadi, Cairo, Egypt

Work Experience

  • Accreditation ManagerFreelance / Project

    Cairo international festival film

    Nov 2020 - Present -4 yrs, 7 months

    Egypt , Cairo

    • Accreditation ManagerFreelance / Project

      El Gouna Film Festival

      Aug 2019 - Present -5 yrs, 10 months

      Egypt

      • Technical Support Senior representativeFull Time

        Vodafone

        Dec 2018 - Present -6 yrs, 6 months

        Egypt , Cairo

        • Job Details:Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback.

      • Team LeaderFull Time

        Egypt Support Coalition - Egyptian Parliment

        Feb 2018 - Sep 2018 -7 months

        Egypt , Cairo

          • Education

          • Civil law diploma in Law

            Tanta University

            Jan 2016 - Jan 2019 - 3 yr

          • Bachelor's Degree in Legal

            Cairo University (CU)

            Jan 2016 

          • High School - Thanaweya Amma

            Heraa

            Jan 2012 

          Skills

          • Events
          • Customer Service
          • Admin
          • Microsoft Office
          • Communication
          • work in team

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • ICDL

            2014
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