Omar Khairy

Process Owner at Orange Business Services

New Cairo, Cairo, Egypt

Jul 2018 - Present -7 yrs

Egypt , Cairo

Job Details:Drive the strategic agenda across the sales process in collaboration with the sales, marketing, partners, and other key stakeholders to increase sales results and productivity. Drive end-to-end digitalization, standardization, performance, and optimization with a focus on process quality. Manage all the roadmap initiatives from creation to completion. Investigate and propose continuous process improvements and apply process automation to as-is processes to become more efficient and cost-effective. Translate the needs of the sales teams into competitive and innovative RPA solutions to drive process automation. Analyze and break down complex material and data, draw conclusions and initiate actions.

Senior Process Improvement SpecialistFull Time
Jul 2014 - Jul 2018 -4 yrs
Egypt , Cairo
- Job Details:Supporting system related initiatives for HR/PR ERP Employment Areas and technology Business Management activities, and more specifically process improvement and process management activities that will help simplify and streamline project portfolio management & business analytic. Responsibilities may include requirements gathering, process mapping, gap analysis, best practice research, solution development, obtaining stakeholder buy in, implementing/monitoring improvements, and change management activities.
Testing EngineerFull Time
Dec 2012 - Jul 2014 -1 yr, 7 months
Egypt , Cairo
- Job Details:Testing of entire E-Payment (Integrated Payment Solutions) and Qtel (Integrated Inventory system) by participating in preparing Test Plans, Preparing Test Scenarios, Preparing Test Cases for module, integration and system testing, Preparing Test Data’s for the test cases, Preparing Test Environment to execute the test cases, Analyzing the Test Cases prepared by other team members, Executing the Test Cases, Defect Tracking, Giving mandatory information of a defect to developers in order to fix it

E-Pay International

Jan 2011 - Oct 2012 -1 yr, 9 months

Saudi Arabia , Riyadh

Job Details:Plan, schedule and conduct process audits for the business and support functions and follow up with business divisions for collecting the data on customer feedback, consolidate, analyze and give the analysis feedback to the Top Management in the quality management reviews