Omar Mahmoud El Desouki
Accounts Payable Accountant at Union Group
New Cairo, Cairo, EgyptWork Experience
Purchase to pay specialistFull Time
Henkel
Jul 2020 - Present -4 yrs, 11 months
Egypt , Cairo
- Job Details:• Create purchasing orders for Indirect Materials and Services (IMS) • Post all incoming invoices for third party suppliers • Run payments for third party suppliers • Maintain goods receipt/invoice receipt accounts and post down payments • Communicate with stakeholders in a customer-oriented manner • Support technically with internal system for the ordering of Indirect Materials and Services (IMS) in line with the Service Level Agreement • Focus on standardization of the process & tools and the ordering process for IMS and coordinating all involved parties (IT, Purchasing, Finance)
Accounts Payable AccountantFull Time
Union Group
Dec 2019 - Present -5 yrs, 6 months
Egypt , Cairo
- Job Details:• Perform accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions. • Assemble, review and verify invoices and check requests. • Flag and clarify any unusual or questionable invoice items or prices. • Post transactions to journals, ledgers and other records using Oracle ERP. • Reconcile accounts payable transactions. • Prepare analysis of accounts. • Monitor accounts to ensure payments are up to date. • Provide supporting documentation for audits. • Research and resolve invoice discrepancies and issues. • Correspond with vendors and respond to inquiries. • Enter and upload invoices into system. • Track expenses and process expense reports.
Customer care advisorFull Time
Jul 2019 - Dec 2019 -5 months
Egypt , Cairo
- Job Details:• Handling escalations raised by junior coordinators. • Investigate customer complaints and arranging for appropriate solutions. • Conducting the necessary training needed by new team members. • Reviewing, processing and analysing suspended and rejected claims to identify missing documents and information essential for the assessment and the claiming process. • Validating requested information received from the medical services department. • Following up with members regarding requested documents necessary to finalize claims • Processing and analysing additional documents received needed to finalize claims. • Updating and maintaining customer's data and information. • Identify value adding opportunities to enhance the customer experience
Customer Care AgentFull Time
Jan 2018 - Jul 2019 -1 yr, 6 months
Egypt , Cairo
- Job Details:• Reviewing, processing and analysing suspended and rejected claims to identify missing documents and information essential for the assessment and the claiming process. • Validating requested information received from the medical services department. • Following with members regarding requested documents necessary to finalize claims. • Processing and analysing additional documents received needed to finalize claims. • Updating and maintaining customer's data and information.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2012 - Jan 2016 - 4 yr
High School - IGCSE
Thamer International SchoolJan 2012
Achievements
• Got promoted after 1 year and 5 months, 7 months earlier than the expected promotion date, due to outstanding performance. • Achieved 95 % of annual objectives for the year 2018/2019. • Scored 100% during the annual appraisal for the year 2018/2019. • Took responsibility of the customer care claims team individually for 5 months after the hiring date by handling the advisory level tasks
Languages
English
FluentArabic
FluentSpanish
Beginner