
Omar Samir Darwish
L1 Network Security Expert at Orange Business Services
Maadi, Cairo, EgyptWork Experience
L1 Network Security EngineerFull Time
Feb 2022 - Feb 2024 -2 yrs
Egypt , Cairo
- Job Details:▪ Added 11 KB articles to my team’s Plazza. ▪ Handled over 45 major incidents with the correct investigation and on-time activation of our expert team. ▪ Improved the performance of the team by participating in simplifying several customers’ topologies to reduce the investigation time of our team. ▪ Handled several customer calls where I was able to reduce the ticket lifetime by isolating the issue. ▪ Supported all my team’s newcomers through direct assistance in tickets or performing inductions to guide them on our OB organization. ▪ Core Knowledge: NGFWs, Proxies, Load Balancers, Zscaler, IPS/IDS and VPN solutions.
Presales EngineerFull Time
JRM for Communications
May 2021 - Jan 2022 -8 months
Egypt , Cairo
- Job Details: Understanding customer requirements received from sales team and converting it into a workable solution. Preparing technical proposals, cost sheets and presentations that describe the proposed solutions. Generating quotations for the BOQ received from customers. Generating compliance sheet for the specs required by the customers. Generating quotations for tenders and matching it's required specs.
Technical Support EngineerFull Time
JRM for Communications
Nov 2020 - May 2021 -6 months
Egypt , Cairo
- Job Details:· Inspection of a site for a sound system to determine the required system components, identify the location of the zones and the specs of the speakers that will be installed in each zone. Also, decide which speakers’ locations will be changed. · Participated in installing a network infrastructure for a hospital project, also converting the connection points, connection sockets and their failures into an excel sheet. · Performed many manual hand processes for the network infrastructures like using a crimping tool, using a network cable tester and using a network wire tracker. · Dealt with various IP-PBXs in NEC like NEC SL2100, SV9100 and SV9500 and studying their specifications. · Got assigned to CCTV systems and it’s various Bosch products. · Performed maintenance of a CCTV system and getting to know how to deal with its VMS. · Got assigned to Public Address systems, installed and configured one. · Got assigned to Access Control systems. · Got assigned to a burglary alarm system. · Installed a NEC SL2100, configured it and integrated it with a CTI and a web page intended for the burglary alarm system. · Currently documenting and configuring every function in a communication server (IP-PBX) which is the NEC SL2100.
Education
BSc in Communication and Computer Engineering
cairo universityJan 2015 - Jan 2020 - 5 yr
Activities
Member at Rotaract Sarayat El-Maadi
Volunteering
Sep 2018 - Present -6 yrs, 9 months
Community Service Director at Rotaract Sarayat El-Maadi
Volunteering
Jul 2020 - Jul 2021 -1 yr
Professional development director at Rotaract Sarayat El-Maadi
Volunteering
Jul 2019 - Jul 2020 -1 yr
Skills
- Zscaler
- Linux Operating System
- dev c++ c language used for programming applications
- C#
- C (Programming Language)
- Community Service
- professional development
- optical fiber
- Wireless Technologies
- Satellite Communications (SATCOM)
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
IBM-Cybersecurity Roles, Processes & Operating System Security
Coursera·2021Fortigate Firewall
JRM for Communications·2021Information Security Awareness - NSE 1
Fortinet·2021NSE 2 Network Security Associate
Fortinet·2021NSE 3 Network Security Associate
2021IBM Introduction to Cybersecurity Tools & Cyber Attacks
Coursera·2021DellEMC information storage and management - ISM
JRM for Communications·2021Introduction to Penetration testing
Privsec·2021CCNA & CCNP
T-plus Training Center·2020