profile-img

Omar Samir Darwish

L1 Network Security Expert at Orange Business Services

Maadi, Cairo, Egypt

Work Experience

Orange Business Services

  • L1 Network Security ExpertFull Time

    Feb 2024 - Present -1 yr, 4 months

    Egypt , Cairo

    • L1 Network Security EngineerFull Time

      Feb 2022 - Feb 2024 -2 yrs

      Egypt , Cairo

      • Job Details:▪ Added 11 KB articles to my team’s Plazza. ▪ Handled over 45 major incidents with the correct investigation and on-time activation of our expert team. ▪ Improved the performance of the team by participating in simplifying several customers’ topologies to reduce the investigation time of our team. ▪ Handled several customer calls where I was able to reduce the ticket lifetime by isolating the issue. ▪ Supported all my team’s newcomers through direct assistance in tickets or performing inductions to guide them on our OB organization. ▪ Core Knowledge: NGFWs, Proxies, Load Balancers, Zscaler, IPS/IDS and VPN solutions.
  • Presales EngineerFull Time

    JRM for Communications

    May 2021 - Jan 2022 -8 months

    Egypt , Cairo

    • Job Details: Understanding customer requirements received from sales team and converting it into a workable solution.  Preparing technical proposals, cost sheets and presentations that describe the proposed solutions.  Generating quotations for the BOQ received from customers.  Generating compliance sheet for the specs required by the customers.  Generating quotations for tenders and matching it's required specs.
  • Technical Support EngineerFull Time

    JRM for Communications

    Nov 2020 - May 2021 -6 months

    Egypt , Cairo

    • Job Details:·        Inspection of a site for a sound system to determine the required system components, identify the location of the zones and the specs of the speakers that will be installed in each zone. Also, decide which speakers’ locations will be changed. ·        Participated in installing a network infrastructure for a hospital project, also converting the connection points, connection sockets and their failures into an excel sheet. ·        Performed many manual hand processes for the network infrastructures like using a crimping tool, using a network cable tester and using a network wire tracker. ·        Dealt with various IP-PBXs in NEC like NEC SL2100, SV9100 and SV9500 and studying their specifications. ·        Got assigned to CCTV systems and it’s various Bosch products. ·        Performed maintenance of a CCTV system and getting to know how to deal with its VMS. ·        Got assigned to Public Address systems, installed and configured one. ·        Got assigned to Access Control systems. ·        Got assigned to a burglary alarm system. ·        Installed a NEC SL2100, configured it and integrated it with a CTI and a web page intended for the burglary alarm system. ·        Currently documenting and configuring every function in a communication server (IP-PBX) which is the NEC SL2100.
  • TraineeInternship

    AOI-Electronics Factory

    Aug 2019 - Sep 2019 -1 month

    • Education

      • BSc in Communication and Computer Engineering

        cairo university

        Jan 2015 - Jan 2020 - 5 yr

      Activities

      • Member at Rotaract Sarayat El-Maadi

        Volunteering

        Sep 2018 - Present -6 yrs, 9 months

      • Community Service Director at Rotaract Sarayat El-Maadi

        Volunteering

        Jul 2020 - Jul 2021 -1 yr

      • Professional development director at Rotaract Sarayat El-Maadi

        Volunteering

        Jul 2019 - Jul 2020 -1 yr

      Skills

      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • IBM-Cybersecurity Roles, Processes & Operating System Security

        Coursera·2021
      • Fortigate Firewall

        JRM for Communications·2021
      • Information Security Awareness - NSE 1

        Fortinet·2021
      • NSE 2 Network Security Associate

        Fortinet·2021
      • NSE 3 Network Security Associate

        2021
      • IBM Introduction to Cybersecurity Tools & Cyber Attacks

        Coursera·2021
      • DellEMC information storage and management - ISM

        JRM for Communications·2021
      • Introduction to Penetration testing

        Privsec·2021
      • CCNA & CCNP

        T-plus Training Center·2020
      Share this Profile