Omar Ayman

English Customer Service Representative

• Job Details:Delivered professional support to customers by handling inquiries, resolving complaints, and providing accurate information about products and services. Identified customer needs and recommended appropriate solutions, contributing to increased sales and customer retention. Consistently achieved or exceeded sales targets by upselling and promoting relevant offers during service interactions.

Ambassador and Data Entry

• Job Details:Entered and updated sensitive customer data into company's secure system with high accuracy and attention to confidentiality. Maintained data integrity by verifying information before submission. Interacted with customers to answer questions, provide feedback, and build positive relationships. Shared Telda's values and offerings through events and community engagements. Organized and participated in local events to increase Telda's presence and connect with the target audience. Engaged with current and potential customers to enhance brand awareness and loyalty.