
Omar Assem Abdelazim
Business Owner at Omar Assem's Pharmacy
Cairo, EgyptWork Experience
Lab AnalystFull Time
Acerta Middle East3
Mar 2019 - Present -6 yrs, 3 months
Egypt , Cairo
- Job Details:- Perform a variety of chemical and biological tests in the laboratory on samples collected. - Prepare and standardize chemical reagents and solutions. - Assemble and record test data, prepare draft charts, graphs, and written reports. - Clean and maintain laboratory and field equipment. - Perform routine maintenance and minor repairs on laboratory equipment. - Calibrate lab instruments as needed. - Perform related duties as assigned. - Perform basic standardized laboratory tests involving the chemical, biological and physical analysis of water and wastewater. - Operate basic laboratory equipment and instruments. - Interpret routine test results. - Read and interpret a variety of meters, gauges and recording charts. - Maintain and update routine records and logs.
Business OwnerFreelance / Project
Omar Assem's Pharmacy
Aug 2016 - Present -8 yrs, 10 months
Egypt , Cairo
- Job Details:- Maintaining files and administrative records. - Maintaining errors, omissions coverage, and professional liability insurance. - Researching and understanding thoroughly new policies, quotes, renewals, policy changes, and audits concerning business. - Managing regulatory maintenance of the pharmacy. - Processing, renewing and keeping accurate accounts for assigned personnel. - Providing excellent human resources management skills to organization. - Supervising pharmacy staff, processes (buying, storing, prescribing, dispensing and selling) and supplies based on standard operating procedures. - Maintaining accurate customer accounts in the pharmacy computer system by keeping track of data, personnel information, inspections, audits, and local and state policy changes. - In addition to the job description of the standard community pharmacist mentioned below.
Medical RepresentativeFull Time
Pharmalys
Mar 2015 - Sep 2015 -6 months
- Job Details:- Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling. - Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue. - Organizing conferences for doctors and other medical staff. - Building and maintaining positive working relationships with medical staff and supporting administrative staff. - Managing budgets (for catering, outside speakers, conferences, hospitality, etc.); - Keeping detailed records of all contacts. - Reaching (and if possible exceeding) annual sales targets. - Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions. - Regularly attending company meetings, technical data presentations and briefings; - Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations. - Monitoring competitor activity and competitors' products; - Maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly. - Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector. - Staying informed about the activities of health services in a particular area.
Workforce AnalystFull Time
Vodafone International Services
May 2013 - Mar 2015 -1 yr, 10 months
Egypt , Cairo
- Job Details:- Provide technical support to business unit and facilitate training on systems and processes for team. - Monitor and manage real-time call volumes-to-phone associates using a queue management system and the agent schedule adherence application. - Take proactive measures to meet call volume demands by adding or reprioritizing skill levels in associates’ skill profiles and scheduling coverage within the queue management system in coordination with appropriate business partners. - Monitor daily service levels, productivity and adherence, alerting management of negative performances. 3 - Participate in Workforce Management Scheduling application patch launches and other network upgrades and prepare for implementations. - Participate in Business Continuity and Recovery Plan (BCRP) by coordinating efforts with the Management Team and other key managers across all sites to ensure call volumes are handled to the maximum extent with limited resources, such as; when systems accessibility and significant agent staffing challenges occur.
Education
Bachelor's Degree in Pharmaceutical
Misr International University (MIU)Jan 2004 - Jan 2009 - 5 yr
High School - Thanaweya Amma
orouba language schoolJan 2003
Skills
Languages
English
Advanced