OA
Omar Anan
Customer Service Representative and Front Line Technical Support
Cleopatra, Alexandria, EgyptWork Experience
Customer Service Representative and Front Line Technical SupportFull Time
Sutherland Global Service Egypt ( du's account )
Oct 2015 - Jul 2017 -1 yr, 9 months
Egypt , Alexandria
- Job Details:I was working as a customer service representative and front line technical support at du's account. du is an internet service provider and Telecommunications company inside the UAE. I used to fix and troubleshoot on the fixed broadband ( internet ), IPTV and Landline telephony at customers home. In addition to that resolving some issues related to the customers bills which was the customer service part.
Education
Bachelor's Degree in Electronics and Communications Engineering
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2015