OA

Omar Ali

Live Operations Specialist at The Food Lab

Work Experience

  • Live Operations Specialist

    The Food Lab

    Jan 2024 - Present -6 months

    • Job Details:Managed order processing, dispatch, and delivery operations for online platforms, ensuring food quality and packaging standards.

  • Back Office Specialist

    The Food Lab

    Jun 2023 - Jan 2024 -7 months

    • Job Details:Issue resolution support, reporting and analysis, order and request fulfillment, collaboration with front office teams.

  • Customer Support

    The Food Lab

    Jan 2023 - Jul 2024 -1 yr, 6 months

    • Job Details:Responded swiftly and professionally to customer inquiries and concerns, delivered accurate information about services and products, and contributed to customer retention initiatives.

    • Skills

    • Communication
    • Time Management
    • Negotiation
    • Problem-Solving

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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