Omar Ahmed Abdelrahman

InternInternship

• Job Details:• Evaluating courses performance and analyzing it using excel. • Serving and Handling customers and giving them the information needed. • Using pro-class. • Scheduling courses and calling customers to confirm. • Data entry and analyzing tests results (TOEFL, GMAT, and Prometric tests). • Receiving certificates for stamping. • Handing over certificates and tests scores. • Discuss sustainable development goals and how to apply them in the organization. • Developing chatbots to give customers the information needed. • Updating feedback ACAF framework to increase performance. • Building coffee corner and break space for examinees, customers, and employees. • Digitalize all processes and services (payment, enrolment for courses and exams, dating my schedule) (pay or stamping certifications and scores, tracking the process, and delivering it to customers without attending). • Providing all information on all services in articles on the website, flyers, and video

Social Media SpecialistInternship

• Job Details:• Completing writing projects, meeting deadlines, and following content requirements in terms of style and project specifications. • Helping create style guides or suggesting changes to ensure content is consistent and clear. • Working with customers to define their content needs.

digital marketing specialistInternship

• Job Details:• Market research and competitive analysis on various projects. • Developing and executing the organization's annual digital marketing plan, SEO, social media, and Affiliates. • Creating ads campaigns and managing ads budget for engagement and sales growth • Creating digital content to enlarge customer engagement and sales. • Implementing strategies to drive traffic to the organization’s website, including SEO and PPC. • Creating and implementing a social media policy and framework for the organization. • Building and editing metadata, meta tags, and Headings. • Moderating all social media platforms including Twitter, Instagram, and Facebook. • Reporting to the head of marketing. • Writing SEO blogs in English and Arabic. • Building websites and editing on WIX platform • Create and maintain product listings on Amazon, Jumia, and other marketplaces. • Manage and maintain product pricing, Inventory, and marketing strategy across all marketplaces.