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Omar Ahmed Abdelaziz

Customer Service Representative

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service RepresentativeFull Time

    Ux centers / Digital Works (previously)

    Nov 2019 - Mar 2020 -4 months

    Egypt , Cairo

    • SPC

      • Operations ManagerFull Time

        Sep 2018 - Nov 2019 -1 yr, 2 months

        Egypt , Cairo

        • Job Details:More about the job duties and responsibilities. - Make important policy, planning, and strategy decisions. - Work with the board of directors to determine values and mission, and plan for short and long-term goals. - Develop, implement and review operational policies and procedures. - Purchase materials, plan inventory and oversee warehouse efficiency - Recruit, train and supervise staff - Find ways to increase quality of customer service
      • Sales ManagerFull Time

        Mar 2018 - Sep 2018 -6 months

        Egypt , Cairo

        • Job Details:More about the job duties and responsibilities. -Managing organizational sales by developing a business plan that covers sales, revenue and expense controls. - Recruit, train and supervise staff - Meeting planned sales goals. - Setting individual sales targets with the sales team. - Tracking sales goals and reporting results as necessary. - Overseeing the activities and performance of the sales team. - Coordinating with marketing on lead generation. - Developing sales team through motivation, counseling and product knowledge education. - Promoting the organization and products. Understand our ideal customers and how they relate to our products.

      Education

      • Bachelor's Degree in Businness

        Helwan University

        Jan 2013 - Jan 2017 - 4 yr

      Skills

      • CSR
      • Operations Management
      • Sales
      • Public Relations (PR)

      Languages

      • Arabic

        Fluent
      • English

        Fluent
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