Omar Ahmed
Investigation Specialist at Amazon
Faisal, Giza, EgyptWork Experience
Investigation SpecialistFull Time
Apr 2024 - Present -1 yr, 2 months
Egypt , Cairo
- Job Details:Analyzed data and gathered evidence to identify potential fraud, security threats, and other risks, working to mitigate losses and protect company assets. Provided insights and recommendations to improve processes, contributing to the overall efficiency.
Customer Service SpecialistFull Time
Aug 2023 - Apr 2024 -8 months
Egypt , Cairo
- Job Details:Provided exceptional customer service by handling inquiries, resolving issues, and addressing customer concerns via phone, chat, and email, as well collaborated with internal teams to escalate issues and ensure seamless resolutions.
Education
Bachelor's Degree in Business information systems
Sadat Academy for Management Sciences (SAMS)Jan 2023
Skills
- Fast Typing
- Account Management
- Social Media
- Digital Marketing
- Media Buying
- Marketing
- BIS
- PC Troubleshooting
- Customer Care
- Customer Support
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Languages
Arabic
FluentEnglish
Advanced